Webs Wide Solutions

Terms and Conditions for WebsWide Solutions (Last Updated 28/01/2001)

SECTION 1 - GENERAL
Definitions, Payment & Services, Indemnity
Customer authorisation & obligations, WebsWide warranties, Limitation of liability
Termination, Confidentiality, General

SECTION 2 - WEBSITE HOSTING
SECTION 3 - E-MAIL SERVICES
SECTION 4 - E-COMMERCE


These terms and conditions shall apply to the agreement between Webs Wide Solutions (``Webs Wide'') and the individual or company applying for the provision of services by Webs Wide (``the Customer'') who should note particularly the limitation of liability set out in clause 6.

IT IS AGREED as follows:

SECTION 1 - GENERAL

DEFINITIONS
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In this Agreement, the following expressions shall have the following meanings:-

"Confidential Information" information which is identified as confidential or proprietary by either party or the nature of which is clearly confidential or proprietary

"Fees" the fees (including any VAT) due for the provision of the Services as calculated in accordance with the Price List

"Inappropriate Material" material that under the laws of any jurisdiction where the material can be accessed is or may be any of the following:- unlawful, threatening, abusive, harmful, malicious, obscene, pornographic, malicious, profane, libellous, defamatory, infringes any Intellectual Property Rights, constitutes or encourages a criminal offence or contains a virus, worm, trojan horse or other harmful code

"Intellectual Property Rights" copyrights, patents, registered and unregistered design rights, topography rights, trademarks and service marks and applications for any of the foregoing, together with all trade secrets, know-how, rights to confidence and other intellectual and industrial property rights in all parts of the world

"Material" text, graphics, images, sound, video or any combination thereof

"Webs Wide's Website" the Website located at http://www.WebsWide.com or such other internet address as may be adopted by Webs Wide from time to time

"Netiquette" generally accepted standards of conduct relating to use of the Internet including, without limitation, not sending unsolicited mass e-mail, not impersonating another person, and not misrepresenting oneself to have authorisation from another person when one does not

"Order Form" an order form provided by Webs Wide as available on Webs Wide's Website or from Webs Wide by post or fax on request, and completed by the Customer to indicate which Services it requires and its agreement to these terms and conditions governing such provision

"Price List" a list of Webs Wide's then current standard prices for each of the Services available on request from Webs Wide

"Relevant Legislation" such laws of England and Wales and the Customers country as relate to data protection and any laws of England and Wales and the Customer's country governing Inappropriate Material

"Services" the services identified on an Order Form to be provided by Webs Wide to the Customer pursuant to these terms and conditions and any others specified by Webs Wide on such Order Form

"Website" a website on the World Wide Web.

2 PAYMENT AND SERVICES
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In consideration for the payment of the Fees calculated correctly in accordance with the Price List at the time of the completion of an Order Form by the Customer, Webs Wide agrees to provide the Services.

The Customer agrees to make payment for the Services as follows:-

2.1 by debit or credit card payment at the time of making the order if the Customer completes an Order Form on-line; or

2.2 If the Customer fails to pay any invoice which is due and payable under this Agreement, Webs Wide shall be entitled to charge interest on a daily basis on the overdue amount and on outstanding interest from the date of such failure until payment (both before and after judgment) at an annual rate of 4% above the base rate of Lloyds TSB Bank plc for the time being in force.

2.3 Non-delivery or non-performance of services by any third party other than Webs Wide's sub-contractors shall not give the Customer any right to delay any payment to Webs Wide or to make any claim whatsoever against Webs Wide.

2.4 If Webs Wide does not receive payment in full within 28 days of the date of the invoice, it may terminate this Agreement as regards any Service requested by the Customer without further obligation to the Customer.

2.5 For the purposes of this Agreement, time of payment is of the essence.

3 INDEMNITY
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3.1 The Customer hereby agrees fully to indemnify, keep indemnified and hold harmless Webs Wide, its officers, employees, agents, sub-contractors and affiliated companies from and against any and all costs, claims, losses, damages or liability (whether civil or criminal) and expenses (including, but not limited to, legal fees) sustained or incurred by Webs Wide or its any of its officers, employees, agents, sub-contractors or affiliated companies directly or indirectly and in any jurisdiction as a result of:-

3.1.1 the provision by Webs Wide to the Customer of any Service hereunder; or

3.1.2 any breach by the Customer of any of its warranties contained in this Agreement ; or

3.1.3 any content material or required mode of operation supplied or specified by the Customer for any Service; or

3.1.4 any breach by the Customer of any of its obligations in this Agreement.

4 CUSTOMER AUTHORISATION AND OBLIGATIONS
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4.1 The Customer hereby appoints Webs Wide to act on its behalf in conjunction with the provision of the Services.

4.2 The Customer acknowledges and accepts that to enable Webs Wide properly to provide the Services it must co-operate with Webs Wide as required by Webs Wide and, without limitation in particular:-

4.2.1 the Customer must provide Webs Wide with accurate details of its e-mail and physical addresses and promptly notify Webs Wide in writing of any alterations thereto from time to time;

4.2.2 the Customer must obtain the consent of individuals whose personal data are to be held on a domain name register or are otherwise provided to Webs Wide;

4.2.3 keep the Customer's user ID secure so that such ID is only used by the Customer or those authorised by the Customer;

5 WebsWide WARRANTIES
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5.1 WebsWide warrants that it will make reasonable endeavours to ensure that the services are provided as described in Webs Wide's Website but because the Services are provided by means of computer and telecommunication systems Webs Wide makes no warranties or representations that any Service will be uninterrupted or error-free.

5.2 Webs Wide warrants that it has in place a year 2000 compliance programme the purpose of which is to ensure the Services are not disrupted by the century date change. In respect of the Services which do not involve any third party product service or deliverable, Webs Wide shall make reasonable endeavours to ensure such Services are not interrupted by the century date change. Webs Wide relies on third party suppliers to provide uninterrupted Services and to the extent Services are reliant on third party's products and services, Webs Wide will endeavour to procure confirmation from the relevant third parties that their products and services will not be affected by the century date change or failing receipt of such confirmation take such steps as are reasonably practical to ensure that the services are not disrupted by the century date change.

5.3 Webs Wide supplies the Services in accordance with this Agreement and to the standards Webs Wide considers appropriate to the nature of services generally required by its customers, accordingly to the maximum extent permitted by law, except as expressly stated in these terms and in so far as required by law where the Customer has dealt as a consumer (as defined in the UK Unfair Terms in Consumer Contracts Regulations 1994), all implied conditions, warranties and terms (whether express or implied by statute, common law, custom or otherwise) including, but not limited to, those relating to the exercise of reasonable care and skill, fitness for purpose and durability and satisfactory quality (where applicable) are hereby excluded in relation to each of the Services to be provided.

6. LIMITATION OF LIABILITY
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Nothing under these terms limits Webs Wide's liability for any fraudulent statement or for personal injury or death caused by Webs Wide's negligence. However, the customer ackowledges and takes notice that the services are not appropiate for use in circumstances where personal injury or death could arise from reliance on the services whether or not Webs Wide is negligent and that it should satisfy itself as to the veracity of any statements made by Webs Wide or on Webs Wide's behalf.

The entire liability of Webs Wide, and the customer 's sole and exclusive remedy, arising in respect of any tort, breach of duty (statutory or otherwise) or breach of this agreement by Webs Wide (and whether or not by Webs Wide's negligence) is limited to the fee paid for the service or services in respect of which the alleged tort or breach has arisen in the period of 12 months preceding the event giving rise to the liability

In no event will Webs Wide be liable to the customer for any indirect or consequential loss or damage whatever (without limitation for example loss of business, loss of opportunity, loss of profits)

Even if Webs Wide has been advised of the possibility of such loss or damage such advice shall not constitute the loss or damage if it arises as direct loss or damage.

Any liability of Webs Wide whatever arising under these terms or otherwise in respect of the service or any product shall be deemed to end 12 months after the date on which the customer ought reasonably to have known of the event giving rise to the liability. For the avoidance of doubt, the customer acknowledges and agrees that no claims or actions by the customer can be validly made after the expiry of 12 months following such date.

7 TERMINATION
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7.1 Webs Wide may terminate this Agreement by notice in writing to the Customer having immediate effect if:

7.1.1 the Customer is in breach of any of its obligations under this Agreement;

7.1.2 the Customer is a company and a resolution is passed for its winding up or a petition for its liquidation is presented; or

7.1.3 the Customer is an individual and a petition for bankruptcy is presented against it; or

7.1.4 a receiver or liquidator (where the Customer is a company) or (where the Customer is an individual) a trustee in bankruptcy is appointed over it or any of its assets; or

7.1.5 the Customer proposes or enters into any arrangement or composition with or for its creditors (including any voluntary arrangement).

7.2 In the event that any of the circumstances identified in clause 7.1 arises, Webs Wide shall have the option to terminate this Agreement as regards all Services provided or to be provided or only as regards that Service or those Services in respect of which the breach is considered by Webs Wide to have been committed; and

7.3 In the event that any of the circumstances identified in clause 7.1 arises, Webs Wide shall be entitled to retain any sums paid to it by the Customer hereunder and recover any sums due to it pursuant hereto whether invoiced or not at the date of termination.

7.4 Either party may terminate this Agreement on one month's written notice served in accordance with clause 9.6 (Notices).

8. CONFIDENTIALITY
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8.1 Each of the parties agrees (subject to clauses 8.2 and 8.3) not to:

8.1.1 disclose any Confidential Information received from the other party; or

8.1.2 make any use of any such Confidential Information other than for the purposes of performance of this Agreement.

8.2 Each party may disclose Confidential Information received from the other to its responsible employees, consultants, sub-contractors or suppliers who need to receive the information in the course of performance of this Agreement.

8.3 The confidentiality obligations under clause 8.1 shall not apply to any information which:

8.3.1 is or subsequently becomes available to the general public other than through a breach by the receiving party; or

8.3.2 is already known to the receiving party before disclosure by the disclosing party;

8.3.3 is developed through the independent efforts of the receiving party; or

8.3.4 the receiving party rightfully receives from a third party without restriction as to use.

9. GENERAL
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9.1 Subject to clause 9.2, this written Agreement together with the Order Form(s), constitutes the entire agreement between the parties hereto relating to the subject matter hereof and save in respect of fraudulent statements supersedes all prior agreements, arrangements, understandings and representations (whether oral, written or otherwise) made by or between the parties and each party acknowledges that it has not relied on any representation made by the other party unless such representation is expressly included herein.

9.2 No change, alteration or modification to this Agreement shall be valid unless in writing referencing this Agreement and signed by the Customer and Webs Wide.

9.3 If any provision of this Agreement or part thereof shall be void for whatever reason, the offending words shall be deemed deleted and the remaining provisions shall continue in full force and effect.

9.4 The rights and obligations of the Customer under this Agreement are personal to the Customer and the Customer undertakes that it shall not nor purport to: assign, lease, charge, sub-license, or otherwise transfer such rights and obligations in whole or in part.

9.5 Webs Wide reserves the right to sub-contract any of the work required to fulfil its obligations hereunder.

9.6 All notices which are required to be given under this Agreement shall be in writing and shall be sent to the address of the recipient set out on the front page of this Agreement or such other address or electronic mail address as the recipient may designate by notice given in accordance with this clause. Any such notice may be delivered personally, by first class pre-paid letter by facsimile transmission or electronic mail and shall be deemed to have been received:-

by hand delivery - at the time of delivery provided that it is handed over to a senior employee or officer of the recipient company,

by first class registered post - 48 hours after the date of mailing in the United Kingdom, or

by facsimile - on receipt of telephone confirmation of receipt from the intended recipient, or

by electronic mail - on receipt of telephone confirmation of receipt from the intended recipient.

9.7 Neither party shall be liable for any loss suffered by the other party or be deemed to be in default for any delays or failures in performance hereunder (other than in relation to payment) resulting from acts or causes beyond its reasonable control or from any acts of God, acts or regulations of any governmental or supra-national authority.

9.8 Any delay or forbearance by either party in enforcing any provisions of this Agreement or any of its rights hereunder shall not be construed as a waiver of such provision or right thereafter to enforce the same.

9.9 Clause headings have been included in this Agreement for convenience only and shall not be considered part of, or be used in interpreting, this Agreement.

9.10 This Agreement shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

SECTION 2 - WEBSITE HOSTING
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10. Together with the terms of Section 1 above, the terms set out in this Section 2 identify the extent of the Website hosting services provided by Webs Wide and the Customer's obligations in relation thereto.

11. The Customer will provide and post to Webs Wide's server hosting the Customer's Website only Material which is ``server-ready'' and which requires no additional manipulation on the part of Webs Wide. Webs Wide shall be under no obligation to validate such Material as not containing Inappropriate Material or for content, correctness, legality or usability.

12. The Customer recognises that using Webs Wide's Website hosting Service requires a certain level of knowledge on the Customer's or its web development agency's part, without limitation for example knowledge of hyper text mark up language or file transfer protocol and other protocols, languages and software, and that it is the Customer's or its web development agency's responsibility to upload the content of the Customer's Website and to check such content functions satisfactorily. If requested by the Customer, Webs Wide may be able to recommend a suitable web development agency to assist the Customer to exploit its Website hosted by Webs Wide's Server.

13. The Customer warrants that it has the necessary knowledge referred to in clause 15 above and acknowledges that whilst Webs Wide may endeavour to assist the Customer on a ``good-will'' basis, it is not the responsibility of Webs Wide to provide such knowledge or to provide the Customer with support and assistance in relation to its Website hosted by Webs Wide's Server unless otherwise agreed in writing with Webs Wide.

14. The Customer acknowledges and accepts that it bears sole responsibility, legal and otherwise, for the content of all Material appearing on its Website hosted by Webs Wide's Server. For the avoidance of doubt, this clause shall apply to all Material, whether posted on to the Webs Wide server by or on behalf of the Customer, whether by Webs Wide or a third party.

15. The Customer warrants, represents and undertakes in relation to all Material (including any Material which it requests Webs Wide or any third party to post on its Website hosted by Webs Wide's Server) that:

15.1 it is not Inappropriate Material;

15.2 the Customer either has sole ownership of all Intellectual Property Rights in such Material in each jurisdiction from which the Website may be accessed and/or has obtained full and effective licence(s) from all relevant third parties allowing the Customer or a third party acting on behalf of the Customer to use the Material and to permit its dissemination world wide;

16. The Customer undertakes not to link to any Inappropriate Material from its Website.

17. Webs Wide shall retain the right at all times to refuse to host any Material and to suspend availability of the Website and/or to remove any Material already appearing on the Website which in the opinion of Webs Wide:

17.1 constitutes or would if posted constitute Inappropriate Material;

17.2 breaches or would if posted breach Relevant Legislation or any other applicable regulations, standards or codes of practice (notwithstanding that compliance may not be compulsory); and/or

17.3 harms or would if posted harm the reputation of Webs Wide in any way.

18. Webs Wide's rights to suspend availability of the Customer's Website and/or remove content under clause 17 above shall be without prejudice to the Customer's sole responsibility for content of the Website under clause 14 and to the warranties given by the Customer relating to that content in clause 15.

19. Hosting of Material by Webs Wide on the Customer's Website shall not under any circumstances constitute a waiver of any of its rights in relation to such Material or of its rights in relation to any breach of the Customer's obligations under this Agreement.

20. The Customer undertakes:

20.1 to fully virus-check all data supplied to Webs Wide pursuant to this Agreement;

20.2 not to embark on any course of action, whether by use of its Website or any other means, which may cause a disproportionate level of Website activity without providing at least seven day's prior notice in writing to Webs Wide;

20.3 to keep secure from third parties any passwords issued to the Customer by Webs Wide in connection herewith;

20.4 to observe the limitations on data transfer notified to it by Webs Wide and agree, if such limits are exceeded, to pay the appropriate excess charge at Webs Wide's then current rates.

SECTION 3 - E-MAIL SERVICES (including e-mail forwarding)
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21. Together with the terms of Section 1 above, the terms set out in this Section 3 identify the extent of the e-mail services provided by Webs Wide and the Customer's obligations in relation thereto.

22. The Customer undertakes that it will not (and will ensure that others under its control will not) via e-mail:

22.1 transmit Inappropriate Material;

22.2 infringe the Intellectual Property Rights of any third party;

22.3 contravene Netiquette;

22.4 make use of Webs Wide's Server to an extent or in a manner which in Webs Wide's reasonable opinion is excessive, wasteful or otherwise to the detriment of Webs Wide, any of Webs Wide's customers or any other third party, including but not limited to:-

22.4.1 the transmission of bulk e-mail (``spamming''); or

22.4.2 ``flaming''.

23. When sending e-mail, the Customer acknowledges that it is responsible for complying with any Relevant Legislation.

24. The Customer acknowledges and agrees that Webs Wide is not responsible for the security of the contents of e-mail sent or received by the Customer.

25. Webs Wide will use its reasonable endeavours to ensure that messages are routed accurately and promptly but does not accept any liability for non-receipt, non-delivery or misrouting of e-mail or any other failure of the e-mail system.

26. Webs Wide's policy is to respect the privacy of e-mail messages sent, received forwarded or otherwise dealt with by it and the Customer acknowledges that Webs Wide will therefore not monitor, edit or disclose the contents of such messages unless required to do so by law or competent authority or to protect Webs Wide's rights and/or position.

SECTION 4 - E-COMMERCE
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27. Together with the terms of Section 1 above, the terms set out in this Section 4 identify the extent of the e-commerce services provided by Webs Wide and the Customer's obligations in relation thereto.

28. Webs Wide agrees to:

28.1 deliver the e commerce software known as Catalog (``Catalog'') on CD ROM;

28.2 provide software support services to the Customer in respect of Catalog upon the terms in this Section 4.

29. The Customer agrees to:

29.1 pay the charges applicable to the provision of e commerce services;

29.2 comply with the terms of the then current end user agreement supplied with Catalog, the current version which is annexed at Schedule 1 (``the End User Agreement'').

30. Subject to compliance by the Customer with its obligations in this Agreement Webs Wide shall for a period of 180 days from the date of delivery to the Customer of Catalog:

30.1 provide the Licensee with all documentation which Webs Wide reasonably deems is necessary for the utilisation of Catalog or of any modified, enhanced or replacement versions of or additions to Catalog delivered to the Customer by Webs Wide from time to time;

31 The Customer shall:

31.1 use only the current or immediately previous version of Catalog made available to it from time to time by Webs Wide in accordance with the terms of the End User Agreement;

31.2 ensure that Catalog is used in a proper manner by competent trained employees only or by persons under their supervision;

31.3 not request, permit or authorise anyone other than Actinic or Webs Wide or Actinic's authorised representatives to provide any support services in respect of Catalog.

32 The Customer agrees that the Support Services do not include:

32.1 attendance to faults caused by using Catalog otherwise than in accordance with the [user documentation or help files supplied with Catalog];

32.2 support or maintenance of software, accessories, attachments, computer hardware, systems or other devices not supplied by Webs Wide;

32.3 diagnosis or rectification of problems not attributable to Catalog; or

32.4 loss or damage caused directly or indirectly by operator error or omission and any service which is provided by Webs Wide as a result of any of the foregoing shall be charged extra at Webs Wide's standard rates in force from time to time
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Email: Solutions@WebsWide.co.uk